Privacy Policy

Effective Date: 1st August 2026

This Privacy Policy explains how Nimuki Private Limited, operating under the brand name Nimuki, collects, uses, shares, stores and protects personal data when customers visit the website, place an order, communicate with customer support or otherwise interact with Nimuki. A privacy policy is a standard legal disclosure for websites that collect personal information, and Shopify provides tools to generate and publish such policies, while leaving final compliance responsibility with the store owner.

1. Personal data collected

Depending on how a customer interacts with the website, Nimuki may collect:

  • Identity and contact data, such as name, phone number, email address and shipping or billing address.

  • Order and transaction data, such as products purchased, order value, payment status and refund history.

  • Account data, such as saved addresses, preferences and wishlist information, if account creation is enabled.

  • Device and technical data, such as IP address, browser type, device information, operating system and approximate location.

  • Usage and analytics data, such as page visits, session information, clicks, shopping cart activity and referral source.

  • Communication data, such as emails, messages, support tickets, chat records and feedback.

2. How personal data is used

Nimuki may use personal data for the following purposes:

  • To create, process, fulfil, ship and deliver orders.

  • To provide customer support and respond to complaints, exchanges, returns and refund requests.

  • To send order updates, delivery notifications and service communications.

  • To prevent fraud, abuse, chargebacks and misuse of the website.

  • To operate, improve and secure the website and user experience.

  • To comply with tax, accounting, audit, legal and regulatory obligations.

  • To send marketing communications, promotions or product updates where the customer has given consent where required.

3. Consent and choice

Where consent is required under applicable law, Nimuki will seek consent through a clear affirmative action. Marketing communications, promotional WhatsApp messages, email newsletters and similar non-essential communications will be sent only where an appropriate legal basis exists, including consent where required. Customers may opt out of marketing communications at any time by using the unsubscribe option in the message or by contacting Nimuki.

4. Sharing of personal data

Nimuki may share personal data only on a need-to-know basis with:

  • Shopify and related store infrastructure providers.

  • Payment gateways and payment processing partners.

  • Courier, shipping and reverse logistics partners.

  • Customer support, CRM, communications or helpdesk providers.

  • Analytics, marketing and advertising tools used by the store.

  • Professional advisors, auditors and service providers assisting business operations.

  • Government authorities, regulators, courts or law-enforcement agencies where legally required.

5. Cookies and tracking technologies

Nimuki may use cookies, pixels, SDKs and similar technologies to keep the website functional, remember customer preferences, measure traffic, understand campaign performance and improve user experience. Customers may manage cookies through browser settings, although disabling certain cookies may affect website functionality.

6. Children’s data

Nimuki sells kidswear but is intended for use by adult purchasers such as parents or guardians. Nimuki does not knowingly collect personal data directly from children for independent account creation, behavioural profiling or targeted marketing.

7. Data retention

Nimuki retains personal data only for as long as reasonably necessary for the purposes for which it was collected, including order fulfilment, recordkeeping, complaint handling, fraud prevention, tax and accounting compliance, and legal obligations. Some information may be retained for longer where required under applicable law or for legitimate recordkeeping related to disputes, refunds or statutory compliance.

8. Data security

Nimuki uses reasonable technical and organisational safeguards designed to protect personal data from unauthorized access, misuse, loss, destruction or disclosure. No internet-based system is completely secure, so absolute security cannot be guaranteed.

9. User rights and requests

Subject to applicable law, customers may request access to, correction of, update of or deletion of their personal data, or may withdraw consent for marketing communications. Customers may send such requests to [partner@nimuki.com].

10. Cross-border processing

Some service providers used by Nimuki, including platform, analytics, communications or payment partners, may process or store data outside India. Where that occurs, Nimuki will take commercially reasonable steps to ensure appropriate safeguards consistent with applicable law.

11. Changes to this policy

Nimuki may update this Privacy Policy from time to time to reflect operational, legal, technological or regulatory changes. The revised version will be posted on this page with an updated effective date.

12. Contact details

For privacy-related questions, customers may contact:

Legal Name: Nimuki Private Limited
Email: partner@nimuki.com
Customer Support: hello@nimuki.com
Office Address: 7th floor, AWFIS Delta Tower, EP & GP Block, Sector V, Salt Lake, Kolkata, West Bengal 700091
Grievance Officer / Privacy Contact: Sunjit Singh, +919920416816