Terms and Conditions for Website Use and Sale

Effective Date: 1st August 2026

These Terms and Conditions form the general legal framework governing use of the Nimuki website, browsing of products, placement of orders and customer interactions on the site. They should be read together with the Return, Refund and Exchange Policy, Privacy Policy and Shipping Policy.

1. Website use

By using this website, the user agrees to use it only for lawful purposes and in accordance with these Terms and Conditions. The user must not use the website in any manner that could damage, disable, overburden or impair the website or interfere with any other user’s use of the website.

2. Accuracy of information

Nimuki aims to ensure that website content is accurate, complete and current, but does not warrant that all content will always be error-free, complete or continuously available. The store may correct typographical errors, product information errors or pricing errors without prior notice, subject to applicable consumer law protections.

3. External links and third-party tools

The website may include links to third-party websites or integrations such as payment gateways, social platforms, analytics tools or plugins. Nimuki is not responsible for the content, privacy practices or terms of third-party websites or services, which remain subject to their own policies.

4. Reviews and user submissions

Where the website permits reviews, comments, photos or other submissions, users must ensure such content is lawful, accurate, non-infringing and not misleading. The Consumer Protection (E-Commerce) Rules, 2020 prohibit false representation by sellers and the online marketplace context generally disfavors misleading statements and unfair trade practices.

Nimuki may remove or refuse content that is unlawful, defamatory, obscene, infringing, misleading, abusive, promotional spam or otherwise inappropriate.

5. Suspension or termination

Nimuki may suspend or restrict access to the website, cancel accounts or refuse service where fraud, abuse, misuse of the website, repeated failed deliveries, repeated returns abuse, policy violations or security concerns are detected, subject to applicable law and any mandatory consumer rights.

6. Force majeure

Nimuki will not be liable for failure or delay in performing obligations caused by events beyond reasonable control, including natural disasters, extreme weather, strikes, transport disruptions, internet outages, governmental action, public health emergencies or force majeure events. Under the Consumer Protection (E-Commerce) Rules, 2020, delays caused by force majeure are treated differently from ordinary late deliveries for refund obligations.

7. Severability

If any provision of these Terms and Conditions is found invalid, unlawful or unenforceable, the remaining provisions will continue in full force and effect.

8. Entire agreement

These Terms and Conditions, together with the linked policies on the website, constitute the complete understanding between Nimuki and the user in relation to website use and purchases made through the website.